User Agreement
Effective Date: [Insert Date]
Company: [Your Hong Kong Company Name]
Service Location: Guilin, Guangxi, China
1. Acceptance of Agreement
(1)By using the services provided by [Your Company Name] (“the Company”), including wellness programs, travel residency, accommodation booking, personalized programs, and corporate services (collectively, “Services”), you agree to be legally bound by this User Agreement (“Agreement”).
(2)If you do not agree with any part of this Agreement, you must not access or use the Services.
2. Eligibility
(1)Users must be at least 18 years old or have legal capacity in their jurisdiction to enter into a binding contract.
(2)By using the Services, you confirm that you meet these eligibility requirements.
3. Booking, Payment, and Refunds
(1)All bookings are subject to availability and confirmation by the Company.
(2)Payment may be required in full or in part to secure reservations. Accepted payment methods will be provided during booking.
(3)Prices are subject to change, but the rate confirmed at booking applies.
(4)Cancellations:
a. Cancellations made [X] days prior to Services are eligible for a full refund minus any processing fees.
b. Cancellations made within [X] days of the Service start date will incur a charge of [Y]% of the total fees.
c. No-shows are non-refundable.
(5)Additional services requested after booking may incur extra charges.
4. Health, Safety, and Assumption of Risk
(1)Users must provide accurate health information, including medical conditions, allergies, and physical limitations.
(2)Participation in wellness programs or physical activities is voluntary. Users should consult a physician prior to participation.
(3)The Company does not assume liability for injuries, illnesses, or other health complications arising from participation in Services.
(4)The Company may refuse participation if a user’s health condition poses a risk to themselves or others.
5. Limitation of Liability
(1)To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of Services.
(2)The Company’s total liability for direct damages is limited to the total fees paid for the Services booked.
(3)The Company is not liable for delays, cancellations, or disruptions caused by force majeure events, including natural disasters, government actions, pandemics, or travel restrictions.
6. Intellectual Property
(1)All content, materials, images, text, videos, and logos provided as part of the Services or on the Company’s website are the property of the Company or its licensors.
(2)Users may not copy, distribute, reproduce, or create derivative works from any Company content without prior written consent.
7. Privacy and Data Protection
(1)The Company collects personal information necessary for providing the Services, including contact details, health information, and travel preferences.
(2)Personal data is processed in accordance with applicable privacy laws and international standards.
(3)The Company may use anonymized data for research, marketing, or service improvement purposes.
8. Governing Law and Dispute Resolution
(1)This Agreement is governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict of law principles.
(2)Any disputes arising under this Agreement shall be resolved through arbitration in Hong Kong under the rules of the Hong Kong International Arbitration Centre (HKIAC).
(3)Users retain the right to seek emergency relief in courts as necessary.
9. Modifications of Agreement
(1)The Company may update this Agreement at any time.
(2)Updated versions will be posted on the website. Continued use of the Services constitutes acceptance of the updated Agreement.
10. Contact Information
(1)For questions regarding this Agreement or Services:
[Your Hong Kong Company Name]
Email: [support@yourcompany.com]
Phone: [+852 55243665]
Address: [Hong Kong Address]
